Affordable Accounting & Bookkeeping Services

 01172 901 204  BarrettStacey Accounting Limited, Henleaze Business Centre, Harbury Road, Bristol, BS9 4PN

Frequently asked Questions

Please contact us at hello@bsaccounting.co.uk if you cannot find the answer to your question.

Where are you based?

We are based in Bristol and we work remotely, so we can help clients based anywhere in the UK.

Can I visit you in person?

As we are a remote accountancy and bookkeeping  practice, we do not attend clients’ premises to work. We have a variety of methods of keeping in touch including email, telephone, Teamviewer, Zoom meetings, WhatsApp.

Who will be my main point of contact?

Your first port of call will be your Accounting Whatsapp Group. Post a message here and the query will be picked up by the relevant team member working on your business who will either respond directly or give you a call. 

What are your opening hours?

Our business hours are Monday to Friday from 9:00am to 5:00pm

What measures do you take to keep my data secure?

All of our software is in the cloud and our client’s data and files are securely encrypted.

Are you registered with the Information Commissioner’s Office for Data Protection?

Yes and our reference number is ZB168328.

I haven’t done any bookkeeping yet in this financial year, is that a problem?

No, we can provide a catch-up service for you, which will be priced per number of months to catch up.

What happens next if I decide to start working with you?

Following our introductory meeting, we will book in a proposal call with you to discuss the exact services you require and a breakdown of the costs. The proposal will be sent to you by email with our letter of engagement and once this is signed, we will book in another call with you to go through our onboarding process. 

Why do I need to provide ID?

Our practice is registered with HMRC for Anti-Money Laundering regulation. We will require two forms of identification before we can start supporting your business.

How do I pay?

All of our services are paid monthly in advance by direct debit.

How do I switch accountants?

We make switching to BarrettStacey Accounting as easy as possible and it is easier to switch than you may think! We do the legwork for you by contacting your current accountant to inform them of your wish to leave and requesting your files and records are sent to us so we can begin working for you straight away. 

I have a quick tax or accounting question, can you help?

If you are a client of BarrettStacey Accounting, your dedicated account manager is on hand to answer any questions that you may have. If they do not know the answer straight away, they will seek advice from one of our expert accountants and will get back to you as soon as possible. 


If you are not already a client, please get in touch via our contact form and we will be happy to discuss your needs. 

Can I send you my CV?

Yes! Please submit your CV to hello@bsaccounting.co.uk. We are always on the lookout for qualified UK-based Accountants and Bookkeepers.


Our team of Accountants and Bookkeepers provides our clients with peace of mind knowing that their numbers are in order.

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